Jul 11, 2025  
2010-2011 Undergraduate Catalog 
    
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2010-2011 Undergraduate Catalog [ARCHIVED CATALOG]

End User Support Specialist Certificate

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This certificate will prepare a student for an entry-level position as a help desk/support
center specialist. It will also prepare an end-user to become the departmental hardware/software expert.

Students must complete each course in the certificate program with a grade of “C” or better. The courses cannot be taken pass/fail.

 

Required Courses:

Total: 15

Note:

*This certificate has prerequisite courses of CIS 2010, CIS 2110 which may be waived with appropriate work experience or course work.

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